Welcome to the Lancersource.com  FAQ/Help Page

How can I pay for my order?
We accept Visa, MasterCard, American Express, Discover, Paypal and Bank Wire Transfers

Is it safe to enter my credit card numbers on Lancersource.com?
Leafracing.com uses a GoDaddy.com 128Bit SSL technology certificate to protect your credit card information. 128Bit SSL technology is safer then using your credit card in a store, gas station, or even restaurant

If I request two-Day Shipping, will I get my order in 48 hours?
Not all of the items listed on our site are available immediately, so selecting Two-Day or Three-Day Shipping does not necessarily mean your order will arrive in two or three days. There is no weekend pickup or delivery for Two-Day or Three-Day Shipping.

How much is shipping?
Shipping is calculated during checkout once you enter the delivery zip code. Shipping is calculated in "Real-Time" to avoid shipping charge markups. If you are an international customer or having problems during checkout, please contact us

Why must Lancersource.com verify my shipping address?
For fraud prevention purposes, if your billing and shipping addresses are different, we must verify your shipping address. Please contact the bank that issued your credit card and have your shipping address listed as an alternate address in that bank's memo field.

How do I review an order?
Login to your account and got to orders history

How can I cancel an order or make adjustments to my order?
Contact us to cancel or make order adjustments. All adjustments and cancellations must be made prior to shipping item

Are you missing an item from your order?
In order to fill your order quickly and efficiently with items already in stock at different warehouses, we may have split your order into multiple shipments. If this is the case, rest assured that you will not be charged any additional shipping costs beyond those you had originally authorized.

Did you receive a damaged or defective item?
If the item has a damaged or defective part, we recommend that you contact the manufacturer to see if they can have this part shipped directly to you. You can usually find contact information listed in the product manual that came with the item. Otherwise, contact us immediately